Package Protection and Tracking Services for eCommerce Merchants



The Challenge

The phenomenal growth in the eCommerce domain has brought along a varying set of challenges for businesses. These challenges may include but are not limited to product damage, package misplacement, or even theft. This brings up the need for an exclusive service to protect and track the shipments right from the vendor’s pickup point to the customer's doorstep. The intransit platform wholly-owned and operated by Biz4Group offers efficient and secure post-purchase tracking service that can be availed by the customer as well as the eCommerce vendor. Through its advanced protection and tracking services, intransit successfully tackles the challenges related to uncertainty in shipment security.


Project Highlights

  • Shopify Integration for Merchants to link their Shopify stores with the platform

  • State-of-the-art Geo-fencing technology for Live Tracking of every order.

  • The user is kept in the loop throughout the package journey, right from the dispatch to the final delivery.

  • Detailed Order Records for Merchants and Customers to keep track of the previous orders

  • Instant Query Resolution to ensure any query or complaint (related to lost, stolen, and damaged packages) is pinpointed and resolved almost instantly.

  • Robust Customer Support and white labeled resolution center for claim filing.


Our objective behind building this platform is to offer a comprehensive post-purchase tracking service for all online deliveries. Our platform significantly eases the process of secure and safe transit of products and ensures that the customers get an exceptional experience each time they make an online purchase. It includes perks like real-time tracking, robust customer support, an effective claim filing process, and many more to count. Similarly, for vendors this platform can provide value-addition to the products they offer to the customers. Complementing this, the Shopify integration allows the vendors to sync their online stores and avail the platform’s services on the go.

Creative Designs


Technical Architecture


Leader Of The Effort


Sanjeev Verma

Exp: 20+ Years

Subject Matter Expert

Sanjeev Verma has been actively conceptualizing and creating software solutions for the past 20 years in the IT domain. He has worked on technical leadership positions with Marriott Vacations, Disney, MasterCard, Statefarm, and Oracle. He has been a key player in developing, implementing, and monitoring Digital Solutions ranging from IoT solutions & products, Mobile and Web Development, and Digital Marketing to Full Stack Development and CMS solutions.

Why Biz4Group

Trusted Advisors

Skilled Developers for Deployment

Collaborative efforts of Subject matter Experts

On time delivery ensuring Desirable Outputs

Distinctive Quality

Offering exemplary code quality

User-friendly UI/UX

Prioritize client expectation

Continuous Assistance

24/7 Technical Support

Post Delivery Consultation

Continuous Server Monitoring

DB Clean Up

Cost Effective Customer Support Plans

Going Above & Beyond


Business Benefits

  • The developed platform is a highly competent and unique solution for the issues related to ecommerce package deliveries.

  • Efficient package tracking and order protection services make online deliveries much more simple, secure, and spot-on time.

  • It delivers a grand post-purchase experience right from the checkout to the final delivery.

  • The simple yet effective interface helps keep tabs on delivery status from anywhere and anytime.

  • The client could easily prioritize sales and customer metrics.

Why We Use Reusable Technical Components

  • Efficiency: Reusable components help us save development efforts and deploy the application faster and for less cost.

  • Consistency: With the primary functions being consistent, we get greater control and scalability of the app.

  • Proven Codebase: Various developers have used the code many times, making the functionality already proven in the field.


Role As Trusted Advisor

  • Facilitating value-added artifacts like Architecture diagrams

  • Design Guidelines

  • Regular Status reports

  • Review calls

  • Best Coding practices and test cases

  • Advance Deliveries

  • Regular inputs for Product Enhancement

  • Post-deployment technical support

  • Consultation

Cost Low

  • With plug and play components and reusable technical modules, we bring down the overall development cost by substantial margins.


Development Life Cycle


Tech Stack