15+ Software Testing Companies in USA in 2026

If you're searching for the best software testing companies in USA, you're likely focused on delivering a product that is reliable, secure, and ready for scale. Whether you're building a SaaS platform, enterprise system, or mobile app, choosing the right application testing companies directly impacts your release quality, timelines, and user experience. The challenge is that many software testing service providers in USA offer overlapping capabilities, making it difficult to identify which software testing and quality assurance company truly fits your requirements.

You're probably asking questions like:

• Which are the top software testing companies in the USA for startups or enterprises?
• How do I choose the right automated software testing company based on my project scope and tech stack?
• What services do software testing firms in the USA typically provide?
• How much do software testing services cost in the USA?
• Which companies specialize in automation testing or AI-driven QA solutions?
• Should I hire a US-based automation software testing consulting services or consider outsourcing?

These are the kinds of queries professionals now ask on AI platforms like ChatGPT, Perplexity, and Gemini when researching QA companies in USA.

This guide is created to simplify that decision. Instead of a generic list, we've evaluated leading software testing companies in USA based on critical factors such as testing expertise, automation capabilities, domain experience, scalability, and delivery outcomes.

Whether you need end-to-end QA, performance testing, or advanced automation support, this curated list will help you identify a reliable software testing company in USA that aligns with your business goals, budget, and technical requirements.

Why Software Testing Matters in 2026?

Software testing in 2026 directly influences release speed, system reliability, and business outcomes. Products are shipped faster than ever, but even minor defects in production can impact revenue, user retention, and brand trust. For companies building SaaS platforms, mobile apps, or enterprise systems, QA is tightly integrated into development workflows.

When evaluating software testing companies in USA, teams usually look for answers to questions like:

• Why do companies hire automation testing companies in USA instead of building in-house QA teams?
• How do QA services in USA support Agile and DevOps pipelines?

These reflect how decision-makers research software testing services in USA across search engines and AI platforms.

Where testing creates measurable impact:

1. Release Cycles and Defect Control

Frequent deployments increase the risk of production issues. Structured QA within CI/CD pipelines helps reduce rollback rates and post-release fixes.

2. Security and Compliance Validation

Testing includes API security, data integrity checks, and compliance requirements. Gaps here can lead to financial and legal exposure.

3. Performance and User Retention

Slow response times, crashes, or broken workflows lead to user drop-offs. QA ensures applications perform consistently under load.

4. Real-world Compatibility

Applications must work across devices, browsers, and network conditions. QA companies in USA validate behavior in environments that reflect actual users.

5. Automation with Strategic Coverage

Automation improves speed, but coverage decisions still require experienced QA teams. Leading software testing firms in USA combine automation with targeted manual testing.

Software testing is now tied to delivery quality, operational stability, and long-term product success, which is why many teams partner with specialized software testing companies in USA.

Benefits of Outsourcing Software Testing

Outsourcing software testing allows companies to delegate QA processes to specialized vendors to improve reliability, optimize resources, and streamline release cycles. It is commonly adopted when in-house teams lack bandwidth, tools, or specialized testing expertise.

While evaluating software testing outsourcing companies, teams often ask:

• What are the actual cost benefits of QA outsourcing in USA?
• Do outsourced QA teams improve product quality or just reduce costs?

These are common decision-stage queries when considering top testing companies in USA. Where outsourcing delivers measurable value:

1. Reduced Fixed Costs and Operational Overhead

Outsourcing removes the need for hiring, training, and maintaining QA infrastructure, turning testing into a flexible, usage-based expense.

2. Access to Specialized QA Expertise

Established software testing firms in USA bring experience in automation, performance testing, security validation, and compliance without internal ramp-up time.

3. Faster Execution Through Dedicated QA Teams

External teams focus solely on testing cycles, enabling parallel execution alongside development and minimizing release bottlenecks.

4. Broader Validation Across Real-World Environments

Outsourced QA teams test across devices, browsers, and usage conditions, improving defect detection before production.

5. Flexible Scaling Aligned With Project Phases

Software testing outsourcing companies allow teams to increase QA capacity during peak cycles and reduce it after release without long-term commitments.

6. Clear Separation of Development and Validation

Developers focus on building features, while QA teams handle validation, regression testing, and defect tracking independently.

Outsourcing software testing is used to improve execution efficiency, strengthen product quality, and reduce internal complexity, which is why many businesses rely on experienced software testing services in USA instead of expanding in-house QA teams.

Evaluation Criteria: What Makes a Company the Best?

The best software testing companies in USA consistently deliver reliable outcomes across automation, performance, security, and scalability. Differences between vendors become clear in how they execute testing, manage complexity, and maintain quality across the QA lifecycle.

When comparing software testing services in USA, decision-makers usually ask:

• How do I evaluate software testing companies in USA before hiring?
• What differentiates top QA companies from average vendors?
• What services should a reliable QA company offer?
• How important are tools, certifications, and industry experience?
• What should I check before outsourcing to a QA company in USA?
• How do I verify if a software testing company delivers real results?

These reflect how teams shortlist QA companies in USA and software testing outsourcing companies.

Key criteria used to evaluate QA testing companies:

1. Range of Testing Services Offered

Gaps in service coverage often appear during later stages of the testing lifecycle. Vendors limited to manual QA or test automation alone struggle with evolving requirements. Strong QA services in USA provide functional testing, performance testing, security validation, and cross-platform coverage across web, mobile, and APIs.

2. Technical Expertise and Tool Stack

The effectiveness of QA depends on how well tools are implemented within the development pipeline. Frameworks like Selenium, Cypress, Appium, and JMeter should be integrated into CI/CD workflows to support continuous testing and faster defect detection.

3. Industry Experience and Domain Knowledge

Domain-specific testing reduces risk. In fintech, testing focuses on transaction accuracy and security. In healthcare, compliance and data handling become critical. Experienced QA outsourcing in USA teams identify these requirements early in the QA process.

4. Team Certifications and QA Methodologies

Certifications indicate foundational knowledge, but delivery depends on execution. Teams aligned with Agile and DevOps practices integrate testing into development cycles, improving test coverage and reducing late-stage defects.

5. Client Validation and Proven Results

Case studies, client feedback, and third-party reviews provide insight into how a software testing firm in USA performs in real scenarios. Recurring issues like missed defects or delays are usually visible here.

6. Innovation and Adaptability in QA

Testing approaches must evolve with product complexity. Teams using AI-assisted testing, automation frameworks, and adaptive QA strategies can handle frequent releases and changing requirements more effectively.

Quick evaluation takeaway: A reliable QA testing company in USA demonstrates consistent execution, strong QA processes, and the ability to scale testing efforts without compromising product quality.

Top Software Testing Companies in USA (2026) - Comparison & Key Insights

Shortlisting the right QA partner becomes difficult when multiple vendors offer similar services on the surface. The real difference lies in how each company approaches automation, handles scale, supports specific industries, and integrates with development workflows.

If you’re comparing software testing companies in USA, you’re likely looking for clarity on factors like:

• Which QA companies specialize in automation vs manual testing?
• Which vendors are better suited for startups vs enterprise projects?
• How does a QA testing services company in USA compare with another, in terms of expertise and delivery models?
• Which companies offer industry-specific testing for fintech, healthcare, or SaaS?
• How do pricing, scalability, and engagement models vary across QA providers?

To simplify this evaluation, the table below provides a side-by-side comparison of top software testing companies in USA. This comparison highlights how each vendor differs in terms of services, technical strengths, industry focus, and overall positioning.

Each software testing firm in USA included here brings a distinct approach - whether it’s automation-first QA, AI-driven testing, enterprise-scale delivery, or niche domain expertise. Use this comparison to identify which company aligns most closely with your project scope, technical requirements, and long-term product roadmap.

Choosing the right partner from these software testing companies in USA comes down to aligning capabilities with your project requirements rather than picking based on brand alone. Use this comparison as a starting point to shortlist vendors that match your technical needs, delivery timelines, and long-term product goals before moving into deeper evaluation or discussions.

Top 15+ Software Testing Companies in USA (2026 Edition)

Finding the right software quality assurance company can define the success of your product launch. The wrong choice may lead to delays, bugs, and costly fixes, while the right partner ensures a smooth, reliable release. To guide you, we have compiled a trusted list of software testing companies in USA that consistently deliver exceptional quality and innovation.

These leading software quality assurance companies combine deep technical expertise, advanced QA methodologies, and years of proven industry experience. Many are also recognized as top test automation companies, helping businesses accelerate delivery without compromising on performance or security.

1. Biz4Group LLC (Orlando, FL)

At the forefront of innovation, Biz4Group leads the pack as one of the best software testing companies in USA. With over a decade of experience in delivering enterprise-grade digital solutions, Biz4Group offers end-to-end QA services tailored for scalability, performance, and security.

What Sets Biz4Group Apart:

• A dedicated in-house QA team with expertise in manual, automated, API, performance, and security testing.
• Agile testing processes aligned with CI/CD pipelines.
• Proficiency in tools like Selenium, Appium, JMeter, Postman, and TestNG.
• Domain expertise across healthcare, retail, eCommerce, and enterprise solutions.
• Integration of AI-based testing strategies for predictive bug detection and test optimization.

Biz4Group also stands out as a comprehensive software development company in Florida, offering everything from custom app development to enterprise-grade AI and IoT solutions. This makes them a powerful all-in-one tech partner for businesses looking to scale efficiently and securely.

2. QASource (Pleasanton, CA)

QASource is a well-established name among software testing companies in the US, delivering robust QA solutions for mid-sized businesses and Fortune 500 enterprises. They offer both onshore and offshore engagement models, helping businesses maintain cost-efficiency without compromising on quality.

Their deep domain knowledge and process maturity make them a go-to choice for regulated industries needing compliance-ready QA.

3. Testlio (Austin, TX)

Testlio takes a unique approach by leveraging a global crowdtesting network—making them ideal for companies needing large-scale, multi-device, multilingual testing. With top brands like Microsoft and CBS on their client list, Testlio ranks among the top software testing and quality assurance companies for large-scale consumer applications.

4. ImpactQA (New York, NY)

ImpactQA provides end-to-end QA consulting and testing services across industries. Their solutions are highly customizable, supported by strong domain expertise and certified QA engineers.

If you're looking for a QA partner that understands both enterprise systems and modern cloud-based apps, ImpactQA deserves a closer look.

5. QA Wolf

Headquarters: Washington, USA | Hourly Rate: Undisclosed | Minimum Project Size: USD 5,000+ | Clutch Rating: 4.9/5

It is a software QA company that focuses on delivering end-to-end automated testing with guaranteed test coverage, enabling teams to release with higher confidence without expanding in-house QA resources. Its approach relies on building and maintaining Playwright-based tests that run continuously within CI/CD pipelines.

While not positioned as an enterprise AI software development company, its automation-first model fits well within modern engineering environments where AI-driven workflows demand fast and reliable validation.

Instead of offering a wide range of QA services, the emphasis is on speed, coverage, and execution efficiency, with a focus on achieving meaningful test coverage within short timelines. This makes it well suited for product teams that require consistent regression testing without slowing development cycles.

6. Abstracta (San Francisco, CA)

Abstracta is known for fusing research-driven QA with hands-on engineering. With a team that contributes to open-source tools and testing innovation, they’ve carved a niche among top software testing companies in USA, especially for Agile-first tech teams.

They work with startups and enterprises alike, offering flexible QA models tailored to modern development lifecycles.

7. QA Mentor (New York, NY)

QA Mentor is a global, multi-award-winning QA provider with over 30 distinct QA services—from test automation and security to mobile, usability, and localization testing.

They’re one of the most well-rounded software testing services companies in USA, offering depth, scale, and affordability.

8. Telliant Systems LLC

Headquarters: Georgia, USA | Hourly Rate: USD 25–49/hr | Minimum Project Size: USD 50,000+ | Clutch Rating: 4.9/5

Telliant Systems delivers full-cycle QA and testing services tailored to complex application environments, including functional validation, performance testing, and integration support. Its teams are often involved across multiple stages of development, ensuring that testing aligns with evolving product requirements rather than being treated as a final checkpoint.

The focus is on structured execution and adaptability, with testing strategies adjusted based on application complexity, industry requirements, and release frequency. This makes it a practical option for teams managing ongoing development cycles that require steady QA support without disrupting delivery timelines.

9. A1QA (Lakewood, CO)

A1QA is a global software testing company with a U.S. base, offering independent QA services since 2003. Their strength lies in long-term client relationships and customized testing strategies.

Their client-first approach makes them a great option for businesses seeking a dedicated QA extension of their team.

10. Kualitatem (McLean, VA)

Kualitatem specializes in security testing, QA consulting, and performance testing for enterprises and government organizations. Known for its strong focus on compliance and risk mitigation, the company has been featured in Gartner reports for its excellence in software testing services in USA.

Its reputation for trust, quality, and confidentiality makes Kualitatem a top software testing company for businesses operating in high-risk or regulated industries.

Other Notable Software Testing Companies in USA

11. XBOSoft (Reston, VA)

XBOSoft is a U.S.-based QA company focused on improving software quality through continuous testing and process improvement. Their transparent, metrics-driven approach appeals to clients seeking high accountability in QA partnerships. They’re a favorite among CTOs who value data-backed QA performance tracking.

12. ACCELQ

Headquarters: Texas, USA | Hourly Rate: USD 50–99/hr | Minimum Project Size: USD 1,000+ | Clutch Rating: N/A

ACCELQ is a codeless test automation platform that supports testing across web, mobile, API, and enterprise applications. It uses a model-based approach to reduce reliance on scripting, making it easier to build and maintain large test suites.

Its AI-driven features assist with test design, impact analysis, and optimization, helping teams keep pace with frequent releases and evolving systems. This makes it relevant for organizations managing complex workflows.

The platform fits teams looking to expand automation efficiently while keeping testing aligned with CI/CD processes.

13. Mindful QA (Los Angeles, CA)

Mindful QA is known for their onshore-only testing model, offering U.S.-based testers with a transparent and flexible approach. Perfect for startups and small businesses that value close communication.

Their boutique model makes them one of the best software testing companies in USA for small teams that want quality without complexity.

14. QualityLogic (Boise, ID)

With over 30 years of QA expertise, QualityLogic is a pioneer in testing emerging technologies, from IoT and smart devices to accessibility compliance and advanced automation.

If you are developing for connected ecosystems and need the best software testing company in USA, QualityLogic is a strategic partner to consider.

15. Testrig Technologies (Dallas, TX)

A fast-scaling QA provider, Testrig Technologies delivers a strong mix of manual and automated testing for startups, SaaS platforms, and digital agencies. Known for its flexibility, responsiveness, and quick turnaround times, Testrig stands out as one of the top software testing companies trusted by growing product teams.

With its focus on automation and efficiency, Testrig is recognized as a reliable quality assurance software testing company, making it an excellent choice for fast-moving teams seeking affordable yet professional QA support.

16. Appsierra (Herndon, VA)

To expand the list beyond 15, we’ve included Appsierra — one of the rising stars among software testing services companies in USA. Known for combining modern QA methodologies with full-stack development expertise, Appsierra offers more than just testing; it delivers a complete technology partnership.

Recognized as one of the best software QA companies, Appsierra also stands out among innovative testing software companies, making it an excellent choice for businesses seeking a long-term, strategic QA and development partner rather than a simple project-based vendor.

USA vs Global Software Testing Companies: A Quick Comparison

When choosing a QA partner, businesses often weigh the pros and cons of working with USA-based software testing companies versus global or offshore outsourcing providers. Each option comes with unique strengths, and the best choice depends on your project goals, budget, and compliance needs.

Here’s a quick side-by-side comparison to help you decide:

If your priority is clear communication, regulatory compliance, and collaborative workflows, USA-based testing companies offer a strategic edge. On the other hand, global outsourcing partners provide cost-effective scalability—ideal for startups and large enterprises managing high-volume testing needs.

Choose what aligns best with your business priorities—or opt for a hybrid engagement that offers the best of both.

Spotlight on the Best Automated Software Testing Companies in US

In today’s fast-paced development environments, manual testing alone just won’t cut it. Enterprises are shifting left, accelerating releases, and embracing continuous integration - making automated testing not just a luxury, but a necessity. This is where the best automated software testing companies in US shine.

We’ve identified a few standout software test companies from our main list that are leading the automation revolution. These companies are known for building robust test automation frameworks, integrating seamlessly into CI/CD pipelines, and even leveraging AI to boost coverage and reduce execution time.

1. Biz4Group - AI-Augmented Automation at Scale

Biz4Group’s QA team is ahead of the curve in automation. With expertise in Selenium, Cypress, Appium, and AI-based testing tools, they help businesses shorten testing cycles, remove manual bottlenecks, and launch faster.

What sets Biz4Group apart from many other software testing companies is its ability to combine advanced automated testing with AI-driven solutions. This unique approach allows clients to build and test AI-powered software with the same level of innovation. Their in-house frameworks are scalable, reusable, and DevOps-ready - making Biz4Group an ideal testing software company for growing tech businesses and large enterprises alike.

They’re also a trusted name for full-cycle development, featured among leading software development outsourcing companies in the U.S.

2. QA Wolf - Parallel Execution and Coverage as a Service

QA Wolf’s model centers on achieving high test coverage quickly and maintaining it without ongoing internal effort. Its infrastructure runs tests in 100% parallel execution, allowing large test suites to complete in minutes rather than hours.

The focus is not just on writing tests, but on continuously running, debugging, and maintaining them. This shifts automation from a setup-heavy activity to an ongoing service, which is why it works well for teams that release frequently and cannot afford flaky or slow regression cycles.

3. Telliant Systems - Tool-Agnostic Automation Across the Lifecycle

Telliant approaches automation as part of a broader QA workflow rather than a standalone capability. The emphasis is on selecting the right tools and frameworks for each use case, then integrating them across the development lifecycle to improve consistency and reduce manual effort.

This becomes important in long-running projects where testing needs to remain stable across multiple releases, environments, and system changes.

4. ACCELQ - Codeless Automation with Unified Test Coverage

ACCELQ shifts automation away from scripting-heavy models toward a codeless, unified platform that handles web, mobile, API, and backend testing from a single system.

Its approach is built around reducing maintenance overhead. Instead of rewriting scripts as applications evolve, teams manage automation through a centralized model, supported by AI-driven features and continuous testing workflows. This is particularly relevant for organizations managing complex enterprise stacks or multi-channel applications.

5. Testlio - Real-World + Automation Combo

Testlio combines automated regression testing with real-user exploratory testing through its global network. This hybrid model is especially valuable for mobile-first businesses that need both stability and usability tested at scale.

Automation is no longer just a “nice-to-have” — it is the backbone of modern software delivery. The companies highlighted above represent the best automated software testing companies in US, combining advanced technology, skilled talent, and smart test strategies. These leading software testing companies help businesses scale quickly and release with confidence.

How to Choose the Right Software Testing Partner for Your Business?

Choosing between software testing companies in USA comes down to a few concrete decisions. Most vendors offer similar services on paper, but the differences show up in execution, speed, and how well they fit your workflow.

You’re likely trying to find answers to questions like:

• Do I need an automation-heavy QA partner or a flexible testing team?
• Can this company handle my release frequency without slowing us down?
• Will they integrate cleanly with my current dev process?
• Are independent software testing companies built for startups, or structured for enterprise delivery?

Here’s what you need to evaluate before choosing:

1. Your Release Frequency vs Their Testing Model

If you ship weekly or faster, you need strong automation and CI/CD integration. A vendor relying heavily on manual testing will struggle to keep up. For slower release cycles, over-investing in automation can add unnecessary cost.

2. Ownership of Test Maintenance

Ask who maintains the test suite. Poorly maintained automation becomes unstable quickly. Some vendors handle maintenance fully, while others expect your team to support it.

3. Depth of Testing vs Surface-Level Coverage

Some providers focus on executing test cases quickly, others go deeper into edge cases, integrations, and failure scenarios. The right choice depends on how critical your system is.

4. Fit with Your Team Structure

If your developers already follow Agile or DevOps, the independent software testing company needs to plug into that rhythm. Misalignment here leads to delays, even if the testing itself is solid.

5. Response Time During Issues

Bugs found late in the cycle need immediate attention. Delayed communication or slow turnaround can block releases. This is often more important than the actual testing tools used.

6. Short-Term Test vs Long-Term QA Support

Some independent testing companies are optimized for quick project-based testing, others for ongoing QA support across multiple releases. Choosing the wrong type of independent software testing services leads to friction later.

Overall, the right software testing company in USA is the one that matches your release speed, takes ownership of test stability, and fits into your development process without adding overhead.

Trends Shaping the Software Testing Industry in the US

Software testing in the US is evolving alongside how products are built and released. The biggest shifts are not in tools alone, but in how testing is structured, executed, and scaled across modern engineering teams.

If you're evaluating software testing companies in USA or working alongside an AI software development company, these trends indicate how testing is actually changing in practice.

1. Shift from Script-Based to Codeless and Low-Code Test Automation

Traditional test automation frameworks built on heavy scripting are becoming harder to maintain as applications evolve. Teams are increasingly adopting low-code and codeless platforms to simplify the QA process and reduce long-term maintenance effort.

This shift is driven by the need to keep automation stable across the testing lifecycle, not just during initial setup.

2. AI Is Being Applied to Test Optimization, Not Just Execution

AI is now being used to improve defect detection and optimize test execution. It helps:

• identify high-risk areas after code changes
• detect unstable or flaky test cases
• prioritize tests within continuous testing pipelines

This reduces unnecessary execution and improves efficiency in fast-moving development environments.

3. Parallel and Distributed Test Execution Is Becoming Standard

As release cycles shorten, sequential testing is no longer practical. Modern software testing services in USA are adopting parallel execution across distributed environments to reduce validation time.

This improves feedback speed and allows teams to maintain quality without slowing down deployments.

4. Testing Is Moving Closer to Production Conditions

Testing environments are increasingly designed to reflect real-world usage. This includes variations in devices, browsers, and network conditions.

For many QA services in USA, this shift improves accuracy in identifying issues that typically appear only after release.

5. QA Is Becoming Metric-Driven and Outcome-Focused

QA performance is now evaluated using measurable outcomes such as:

• defect leakage into production
• test coverage across the application
• stability of automated test suites

This shift is changing how software testing firms in USA define success, focusing on results rather than activity.

6. Hybrid QA Delivery Models Are Now Standard

Most teams now combine onshore coordination with offshore or nearshore software development. This allows continuous testing cycles, broader coverage, and better cost efficiency.

The effectiveness of this model depends on how well teams align processes across distributed environments.

What this means for you?

Most providers now claim automation, AI capabilities, and DevOps alignment. The difference lies in how these are implemented in real workflows, including test stability, execution speed, and real-world validation.

Final Thoughts

Most software testing companies in USA offer similar capabilities on the surface, including test automation, performance testing, and QA services. The difference becomes clear in execution, how stable automated tests remain over time, how efficiently defects are identified, and how well testing integrates into your development workflow.

The right software testing agency depends on your product requirements and release cycles. Teams shipping frequently need strong test automation, fast test execution, and seamless continuous testing within CI/CD pipelines. For more complex systems, deeper validation across integrations, APIs, and data layers becomes critical to maintain reliability.

Across different software testing services in USA, some providers focus on automation-first QA, while others emphasize structured QA processes or domain-specific expertise. The evaluation should focus on how their QA process, tools, and testing lifecycle align with your internal team and delivery model.

Before committing, validate the partnership for building AI software through a pilot. This helps assess communication, defect detection quality, and how well the team adapts to your system and workflows.

Testing is not a one-time phase. It is a continuous function that directly impacts release quality, system stability, and long-term product performance.

FAQs About Software Testing Companies in USA

1. How long does it typically take to see results after hiring a QA company?

Initial improvements such as structured test cases and defect identification can appear within a few weeks. However, measurable outcomes like reduced defect leakage and stable release cycles usually take 1–3 months, depending on project complexity and testing scope.

2. Can a software testing company work with my existing development team and tools?

Yes, a software testing services company is expected to integrate with existing workflows, including Agile, DevOps, and CI/CD environments. Compatibility with your tools and processes is a critical factor in ensuring smooth collaboration and faster delivery.

3. What happens if the testing process slows down development instead of improving it?

This usually indicates misalignment in workflows or inefficient test execution. A well-structured QA process should reduce bottlenecks, not create them. Reviewing automation strategy and communication cycles typically resolves this issue.

4. How do I ensure data security when working with an external QA team?

Look for a software tester company that follows strict data protection practices, including secure access controls, NDAs, and compliance with standards like GDPR or HIPAA where applicable. Security protocols should be discussed before onboarding.

5. Is it possible to scale QA efforts quickly during peak development phases?

Yes, most software testing companies offer flexible resource models that allow teams to scale up during high-demand periods and scale down after release cycles without long-term commitments.

6. What are common signs that my current testing approach is not effective?

Frequent production bugs, delayed releases, unstable automated tests, and repeated defects in the same areas are clear indicators that the current QA process needs improvement.

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