Imagine a digital system that doesn’t wait for instructions but instead, understands your business goals, learns from real-time feedback, and takes independent actions to get the job done.
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Location :
Orlando, FL, USA
Company
About Us
From humble beginnings to distinct milestones, We have made history.
Biz4Group - Your Trusted Advisor
Providing detailed architecture diagrams, design guidelines, regular status updates, review calls, best coding practices, advanced deliveries, product enhancement insights, and comprehensive post-deployment support.
20+
Years of Experience
300+
Dedicated Professionals
1000+
Successful Projects
500+
Happy Clients
Career
Golden Opportunity For Unconventional Thinkers! We have made history.
Job Openings
Mail Your CV at : hr@biz4group.com
Leadership
Our Leadership Team Crafting the Future of Business with Visionary Leaders
Chief Sales Officer
Board of Director
Technology Director
CTO
Technical Director
Chief People Officer
Founder & CEO
AI Products
Customer Service AI Chatbot
Achieve 50% increase in agent productivity and 80% in CSAT.
Features
Support Ticket Labeling
Efficiently categorizes customer inquiries for streamlined support & faster response times.
Appointment Scheduling
Automates booking process, managing calendars and setting reminders for upcoming appointments.
Payment, Refund Processing
Handles transactions smoothly, ensuring secure payments and processing refunds without hassle.
Order Tracking
Keeps customers informed by tracking orders from dispatch to delivery accurately.
AI-Powered Staffing Software
Streamlining the recruitment lifecycle with AI capabilities
Features
In-App Communication
Enables swift communication between job seekers, employers, and staffing agencies.
Payroll Management
Automates payroll, ensuring accurate, timely payments and reducing manual errors.
Integration With Enterprise Systems
Seamlessly integrates with CRM and accounting for efficient staffing operations.
White-Labeling for Brand Consistency
Customizable software for agencies to maintain brand consistency and professionalism.
Industrial IoT Software
Supporting most of the IoT sensors and actuators out there.
Features
Wireless
Access to all your IoT devices via centralized internet.
Detailed Reports
Generate PDF reports for sensor data and share them directly.
Notifications
Set limits so that you get quick alerts if something goes wrong or isn't as expected.
Data Analytics
Spot patterns and detect deviations in sensor data.
Headless E-Commerce Platform
Streamlining enterprise eCommerce with Biz4Commerce®
Features
Custom Integration
3D visuals and AR for product illustrations.
Customer Service
AI-powered
chatbots, CRM integration
Marketing Automation
Lead scoring, automated landing pages, cross-selling and up-selling.
International Commerce
Multi-language and currency support, taxes and payment.
Services
Resources
Blogs
Discover our handpicked collection of insightful blogs on latest industry trends.
Imagine a digital system that doesn’t wait for instructions but instead, understands your business goals, learns from real-time feedback, and takes independent actions to get the job done.
Read More
Biz4Group is a renowned software company that offers advanced IT solutions based on cutting-edge technologies such as IoT, AI, and blockchain. Their innovative and reliable approach has earned them a reputation as a leading global software company. Recently, Sanjeev Verma, the CEO and founder of Biz4Group, was interviewed by GoodFirms to shed more light on their business.
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At Biz4Group, we’ve been building AI apps for a while now. From SaaS-based AI chatbots to exclusive AI features into existing software, we’ve developed solutions that made a difference.
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Let’s face it—chatbots have evolved from those awkward, “I didn’t understand that” bots into digital dynamos that power modern business.
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Case Study
Transforming projects into excellence-driven, results-oriented transformation stories.
The story is about how we built an AI-powered avatar of our client that helped them train insurance agents with a 50% improvement in training efficiency.
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Let's dive into the journey of how our team at Biz4Group developed one of its kind Avatar-based AI eLearning solutions for psychotherapy students.
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The story is about how we built an AI-powered human resource management system that helped the ShiftFit staffing agency achieve 25% reduction in operational costs.
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Adobe stands as a mogul today in the multimedia computer software industry worldwide. Adobe Flash, Photoshop, Adobe Illustrator, Acrobat Reader, PDF and Adobe Creative Cloud are some of the revolutionary creative solutions Adobe is currently offering to millions of users globally.
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Company
AI Products
Services
Resources
CSO is an AI-powered holistic health platform that helps users understand and improve their overall wellbeing through guided conversations. By combining conversational AI and emotional intelligence, CSO delivers personalized wellness advice, enabling users to track progress and make informed lifestyle changes over time.
Mental health and wellness apps often focus on isolated activities like meditation, sleep, or fitness, leaving users without a holistic understanding of their internal health state. Most of the platforms fail to explain how different aspects of wellbeing influence each other.
Our objective was to build a mobile-first AI platform that diagnoses wellness at a deeper level. The solution needed to interpret subjective inputs such as conversations and emotions, convert them into structured intelligence, and continuously adapt as users’ behaviors and mental states changed.
We developed CSO, a wellness platform powered by continuous, passive assessment and inference AI wellness platform centered around a Core Systems Intelligence Diagnostic (CSID). Through guided text and voice conversations with an AI assistant named Mandi, CSO maps user responses using ladder logic, connecting upstream signals and downstream patterns across the conversation to evaluate individuals across twelve core health systems. It generates real-time scores, tracks progress over time and assigns adaptive wellness tasks based on evolving inputs. CSO does not diagnose conditions or provide medical advice. It functions as a non-clinical conversational AI that listens, observes, and continuously maps user patterns in the background.
Developed using React Native, Node.js, MongoDB, and ExpressJS, CSO delivers a privacy-first architecture capable of handling long-term conversational data, and emotional analysis. The platform bridges the gap between generic wellness apps and clinical tools, empowering users with clarity without replacing professional care.
CSO enables users to interact with an AI assistant named Mandi through text or voice conversations. Mandi conducts adaptive conversations using ladder-based logic to understand the user’s mental and emotional context. Each response influences the next question, allowing deeper insight without overwhelming the user. This approach makes health assessment feel natural while keeping diagnostics consistent behind the scenes.
Core Systems Intelligence Diagnostic (CSID), is a scoring framework that evaluates users across 12 core health systems and 79 sub-systems. Each system is scored on a 0–10 scale, providing detailed visibility into wellbeing. Scores are calculated in real time based on conversational inputs, emotional signals, and behavioral patterns, offering a clear understanding of the user’s current health state.
As users continue to engage with Mandi, sub-system scores evolve based on daily conversations and lifestyle changes. Improvements in physical activity, sleep routines, or stress management reflect positively, while prolonged fatigue, emotional strain, or unhealthy habits result in score declines. This continuous recalibration ensures users see meaningful trends instead of one-time evaluations.
Based on CSID insights, CSO assigns personalized wellness tasks tailored to the user’s current challenges. These may include breathing exercises, yoga routines, home workouts, sleep schedule adjustments, dietary improvements, or habit-building activities. Mandi actively follows up on these tasks during subsequent conversations, tracking adherence, addressing obstacles, and refining recommendations to support long-term wellbeing.
CSO integrates emotional intelligence to enrich its assessments and guidance. Emotional tone is analyzed through both voice and text inputs, allowing Mandi to detect stress, anxiety, fatigue, or emotional shifts that may not be explicitly stated. These emotional signals influence follow-up questions, task assignments, and system scoring, making interactions more empathetic and context aware.
To support long-term engagement, CSO uses a dual-memory architecture that separates short-term conversational context from long-term summarized insights. After approximately one month of consistent interaction, CSO suggests a supplement plan based on accumulated data and sub-system trends. These recommendations are advisory and grounded in long-term patterns rather than isolated conversations.
Conversational AI Health Assistant
Text and Voice-Based Interactions
CSID Scoring System (0–10 Scale)
12 Core Health Systems
79 Wellness Sub-Systems
Dynamic Daily Health Tracking
Emotional Intelligence and Sentiment Analysis
Personalized Wellness Tasks and Follow-Ups
Supplement Recommendation Logic
Challenges
Extended text and voice conversations spanning weeks or months risked exceeding API token limits and increasing storage costs, while still requiring contextual continuity for accurate assessments.
SOLUTIONS
We implemented a dual memory architecture that stores detailed conversations in short-term memory for active context and scoring. After approximately 21–30 days, conversations are summarized into concise insights and stored in long-term memory, preserving continuity while optimizing performance and cost.
Challenges
Integrating emotional intelligence, speech recognition, and conversational AI introduced complexity across multiple APIs, including latency, synchronization, and reliability concerns during voice-to-voice interactions.
SOLUTIONS
Following iterative testing and patching, we optimized API orchestration, introduced request throttling and retry logic, and stabilized voice-to-voice communication. Emotional analysis was integrated in a way that enhanced insight without disrupting conversational flow or user experience.
Used to build a cross-platform mobile application with a consistent, responsive user experience across devices.
Power scalable backend services for conversation handling, scoring logic, memory management, and API orchestration.
Stores structured user data, profiles, system scores, and interaction history efficiently.
Enables semantic retrieval of conversational context and long-term memory summaries.
Drive natural language understanding, guided dialogue, and insight generation.
Supports speech recognition functionality for voice-based user interactions.
Ensure scalable deployment, consistent environments, and reliable push notifications.
If you have an AI-powered fitness app idea in mind and want to execute it right away. Feel free to reach out to Biz4Group's AI experts.
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