How to Develop a Mental Health App like BetterHelp?

What if you created a platform that replicates the success of BetterHelp - only smarter, stronger, and built from scratch by our team?

And the bigger question: How would you actually execute mental health app development like BetterHelp without falling into the “nice idea, no traction” trap?

Here’s what you need to know:

• The global mental-health app market is estimated at USD 7.48 billion in 2024, and projected to hit USD 17.52 billion by 2030.

• In North America alone, the market is expected to hit a rate of roughly 8 % by 2030.

Now that is user demand and opportunity. For you, the tech-leader steering product and architecture: this is your moment. If your next big venture is to undertake mental health app development like BetterHelp, you’re stepping into teletherapy, licensed-practitioner networks, subscription business models, data-privacy architecture, and AI-enabled user journeys.

In the next couple of minutes, we’ll walk you through exactly how to build an online mental health therapy app like BetterHelp - from blueprinting the marketplace to choosing your tech stack, from monetisation levers to compliance checkpoints. We’ll even talk about how an experienced team of mental health app developers and partnering with an AI development company that delivers AI healthcare solutions can dramatically shorten your path to launch.

If you’re ready to move beyond prototypes and into scalable, enterprise-grade therapy platforms, then let’s dive in.

What is BetterHelp?

If you’ve spent even a few minutes exploring the mental health tech space, you’ve likely bumped into BetterHelp. It’s the platform that made therapy as accessible as binge watching your favorite series, only with more self awareness and fewer cliffhangers.

At its heart, BetterHelp is an online therapy marketplace that connects users with licensed professionals through chat, audio, and video sessions. No waiting rooms, no awkward silences with a clipboard between you and your therapist, just therapy that fits into people’s lives, not the other way around.

For founders and CTOs exploring mental health app development like BetterHelp, here’s what defines its DNA:

• A two sided SaaS platform balancing user demand with therapist availability
• A subscription based revenue model for retention and predictable cash flow
• A personalized therapy matching algorithm that drives engagement and trust
• Compliance first architecture ensuring data privacy and HIPAA security

What makes this model truly scalable is how seamlessly it merges user empathy with digital infrastructure. And now, as AI reshapes the mental wellness landscape, integrating AI mental health app development into your product can take personalization, engagement, and long term care to a whole new level.

In short, BetterHelp is a blueprint for how thoughtful tech and mental health care can coexist at scale.

How a BetterHelp-Like Mental Health App Works Behind the Scenes?

Every strong therapy platform balances empathy with engineering. Let’s unpack how mental health app development like BetterHelp actually works once users hit “Get Started”:

1. User Onboarding and Personalization

It all begins with a quick, friendly onboarding flow that feels more like a chat than a form. The app collects emotional goals, lifestyle details, and therapy preferences. When powered by smart profiling or adaptive logic, like what you’d create if you integrate AI into an app, the results are spot-on from day one.

2. Therapist Matching Algorithm

Next comes the matchmaking magic. Algorithms use those responses to connect users with therapists who best fit their needs, goals, and schedules. As feedback data grows, the system becomes more precise, creating a smarter and more scalable BetterHelp-like experience.

3. Secure Communication and Sessions

Once matched, users can start messaging or join live sessions with full confidentiality. Encryption and HIPAA compliance form the trust layer here. Many founders lean on AI automation services to handle these security workflows without compromising user experience.

4. Payment and Subscription Management

Therapy platforms thrive on predictability, which is why subscription models are key. Automated billing systems manage renewals, plan upgrades, and reminders, keeping things smooth for users and consistent for revenue teams.

5. Progress Tracking and Feedback Loop

Therapists track client outcomes while users record progress and share feedback. Over time, the app refines its recommendations and engagement cues, evolving into a personalized wellness ecosystem.

Quick Summary: How BetterHelp-Like Apps Operate

In short, a BetterHelp-like app runs on more than empathy. It’s an ecosystem of automation, design, and trust that quietly powers meaningful human connection. And once you see how it all works behind the curtain, the question naturally shifts from how to why - why this kind of platform could be the next strategic step for your brand.

Why Develop a Mental Health App like BetterHelp for Your Brand?

Once the vision is clear, the next question is simple: what does your business actually gain from it? Let’s break down the concrete, measurable advantages that come with mental health app development like BetterHelp:

1. High ROI Potential with Subscription-Driven Models

Recurring subscription plans create steady income and predictable revenue. Mental wellness users often stay engaged longer than average app users because therapy is an ongoing process, not a one-time service.

• Example:By integrating adaptive billing tools and analytics through enterprise AI solutions, you can boost user retention and lifetime value while keeping operational costs in check.

2. Lower Operational Costs Through Digital Efficiency

Unlike traditional therapy clinics, online platforms eliminate the need for physical infrastructure. Once your app scales, each additional user costs less to serve, improving overall profit margins.

• Example:Working with a custom software development company can help automate appointment scheduling, therapist management, and compliance workflows to reduce manual overhead.

3. Data-Driven Decision Making

Every user session, chat, and outcome creates valuable data. Analyzing that data can help you refine features, enhance matching algorithms, and even uncover new revenue opportunities.

• Example:Predictive analytics based on real user feedback can identify which therapy modules improve engagement or conversion rates.

4. Long-Term Brand Value and Investor Appeal

Investors love a category with both purpose and performance. A successful BetterHelp-like platform positions your company as a long-term player in a high-growth digital health segment.

• Example:Brands that combine strong ethics with scalable healthtech models often achieve higher valuations during funding rounds.

5. Faster Scalability and Market Expansion

A digital-first model lets you expand globally without worrying about physical licensing or geography. Once your core system is stable, scaling becomes a matter of technology, not logistics.

• Example:With modular architecture and agile scaling supported by hire AI developers, you can add new regions, languages, or service verticals with minimal downtime.

Building an app like BetterHelp is a sustainable business decision backed by data, efficiency, and growth potential. And once you understand what the returns look like, the next step is figuring out how to build the kind of platform that delivers them consistently.

Core Features of a Scalable BetterHelp-Like Mental Health Therapy Platform

A great product idea means little without strong execution. In mental health app development like BetterHelp, the real magic lies in building features that combine empathy, efficiency, and intelligence. Here’s what that core looks like:

In mental health app development, features are the framework for trust. Each one shapes how users feel, connect, and return. And as these systems evolve with smarter automation and deeper personalization, innovation starts to shift from what you build to how intelligently you build it.

Innovative Tech to Make an App like BetterHelp Smarter and More Scalable

Building an app that feels human yet performs like enterprise-grade software takes the right mix of intelligence and architecture. In mental health app development like BetterHelp, it’s this blend of empathy and engineering that separates good from unforgettable:

1. NLP-Driven Emotional Analysis

Natural Language Processing can support sentiment analysis through voice interactions. It enables real-time insights that help therapists respond faster and more effectively to user needs.

2. Generative AI for Dynamic Therapy Support

Generative AI can simulate therapist-style responses for initial user engagement or self-guided reflection exercises. This creates a bridge between scheduled sessions, keeping users supported 24/7.

3. Predictive Analytics for Smarter Insights

Data-driven predictive analytics help identify user churn risks or therapy drop-offs before they happen. It empowers you to make quick, informed decisions for better retention and engagement.

4. Cross-Platform Synchronization

Users expect a seamless cross-platform experience whether they’re on mobile, desktop, or smartwatch. Integrating synchronization tools ensures therapy continuity, even when users switch devices mid-session.

5. Agentic AI for Autonomous Interactions

Agentic AI mental health apps go beyond preset replies since they learn from you, act on their own, and offer real-time, personalized support. They can sense mood shifts, suggest mindful actions, or even guide therapy sessions, adapting to your needs 24/7.

Tech alone doesn’t create better therapy experiences. It’s how these innovations blend to deliver support that feels both intelligent and personal. And when that balance clicks, the process of building such a platform becomes a clear, step-by-step journey rather than an experiment.

Your Roadmap to Build an Online Mental Health Therapy App like BetterHelp

Every successful therapy platform starts with a roadmap that balances empathy, compliance, and technology. To build an app like BetterHelp, you need to move strategically, from understanding user emotions to deploying AI models that scale responsibly.

1. Market Research and Planning

The journey starts with understanding what your users truly need. Are they seeking flexible scheduling, anonymity, or instant therapist access? Deep discovery ensures you build features that solve real-world pain points, not assumptions.

• Conduct patient and therapist surveys to identify usability challenges
• Map out which therapy features such as sessions, reminders, and journals to automate first
• Validate HIPAA and data protection compliance early to avoid setbacks
• Define KPIs like therapy session completion rates or engagement per user

2. UI/UX Design

Mental wellness apps live or die by experience design. A calm, intuitive interface can make users feel safe, while clutter or confusion can increase dropout rates. Parter with a seasoned UI/UX design company to create a design that feels like a therapist’s waiting room: welcoming and stress-free.

• Prototype real therapy flows such as onboarding, matching, and session booking
• Test layouts with both therapists and patients to balance perspectives
• Integrate accessibility features for users with sensory or emotional sensitivities
• Maintain visual consistency to create a sense of emotional comfort

Also read: Top UI/UX design companies in USA

3. Core Engineering and MVP Development

A BetterHelp-like app should not launch with every possible feature. Start with MVP services that captures the essentials such as secure therapy sessions, therapist discovery, and onboarding. This helps validate user engagement before scaling.

• Build modules for therapist matching, live sessions, and chat-based therapy
• Create robust APIs for calendar sync, payments, and notifications
• Test the MVP for cross-device responsiveness and accessibility
• Design your backend architecture to scale easily with added AI features

Also read: Top 12+ MVP Development Companies in USA

4. AI and Data Integration

Your app’s intelligence determines how helpful it truly feels. Integrating clean data streams and training AI models enables emotion-aware, adaptive therapy experiences. AI becomes your app’s invisible co-therapist that learns, predicts, and supports users.

• Use behavioral data to personalize content, reminders, and exercises
• Build AI-based recommendation systems for therapist or session matching
• Introduce feedback loops to help models learn from real outcomes
• Ttrain AI models with custom mental health-specific modules

5. Security, Compliance, and Testing

Trust is everything in mental health tech. Users share sensitive emotions, so every byte of data needs to be protected. Rigorous testing and compliance checks not only safeguard users but also position your brand as responsible and credible.

• Conduct HIPAA, GDPR, and SOC 2 audits before going live
• Run load tests for live sessions and peak user hours
• Test encryption layers for chat, audio, and video therapy
• Implement role-based access to keep clinical data secure

Also Read: Software Testing Companies in USA

6. Deployment and Cloud Readiness

Therapy demand spikes can be unpredictable, especially during global events or awareness campaigns. Cloud readiness ensures smooth operation regardless of traffic surges, while CI/CD pipelines allow quick updates to user experience and AI models.

• Use elastic cloud hosting for scalability and uptime
• Automate deployment using CI/CD to roll out frequent improvements
• Implement usage dashboards for monitoring therapist and user activity
• Create onboarding flows that simplify therapist registration and app adoption

7. Post-Launch Optimization

Mental health apps are living systems that need regular tuning to stay relevant and effective. Continuous optimization keeps your app aligned with user needs, technology shifts, and clinical best practices.

• Collect ongoing user and therapist feedback for iterative updates
• Add advanced features such as journaling or AI-based self-help sessions
• Retrain AI models periodically to improve recommendation accuracy
• Track engagement, satisfaction, and retention metrics for growth insights

Building a BetterHelp-like mental health app is not just a development project. It is a long-term ecosystem that grows with its users. When every stage from discovery to optimization is thoughtfully executed, the result feels less like software and more like support that truly understands people.

Choosing the Right Technologies to Develop an App like BetterHelp

The right stack should be about building trust through speed, stability, and secure scalability. In mental health app development like BetterHelp, every tech decision directly shapes how seamless, safe, and supportive your platform feels to users and therapists alike.

Here’s what an ideal tech stack looks like:

Each layer of this stack brings your BetterHelp-like app closer to a reliable, scalable, and patient-safe digital experience. Next comes understanding how to turn that architecture into cost-effective execution.

Cost to Develop a Mental Health App like BetterHelp – From MVP to Enterprise Scale

Budgeting for mental health app development like BetterHelp is rarely a straight line. The total investment typically ranges between $35,000 and $150,000+, influenced by app complexity, integrations, and the use of intelligent automation.

Since AI capabilities significantly affect project timelines and pricing models, understanding how factors like data processing and model training shape the AI mental health app development cost can help you plan smarter from the start.

In the end, it’s less about how much you spend and more about how effectively each dollar fuels engagement, compliance, and trust. Once you’ve mapped out your cost spectrum, it’s time to think about building a sustainable revenue model that keeps both your users and your business thriving.

Monetization Models for Mental Health App like BetterHelp

Even the most compassionate wellness platforms need a business model that sustains growth. Monetization in mental health app development like BetterHelp means creating consistent value for users while keeping therapists and stakeholders engaged, here’s how:

1. Freemium Model with Paid Upgrades

Start free, scale with trust. Offer users essential wellness tools like journaling, self-assessments, or mood tracking at no cost. Then, introduce premium upgrades for one-on-one therapy sessions, AI-guided insights, or live therapist interactions.

• Example:Basic features remain free, while AI-based emotional analytics and personalized therapist matching unlock through paid tiers.

2. Subscription-Based Plans

This is the model that powers BetterHelp itself. Fixed monthly or annual plans ensure predictable cash flow and long-term engagement. You can segment tiers for messaging-only, video sessions, or AI-driven well-being reports.

• Example:$49 per month for chat-only access or $89 per month for unlimited video therapy.

3. Pay-Per-Session Model

Flexibility sells. Users can pay per session if they prefer short-term or spontaneous therapy options instead of ongoing commitments. This caters especially to new users hesitant about subscriptions.

• Example:A one-time 45-minute therapy session booked directly from the app with transparent pricing.

4. Corporate Wellness Partnerships

Collaborate with companies to include your app in employee wellness programs. It strengthens your brand’s B2B presence and unlocks bulk licensing opportunities.

• Example:Offer analytics dashboards for HR teams to track overall employee engagement and mood trends.

5. AI-Powered Add-Ons and Intelligent Tools

Adding premium modules inspired by smart journaling, mood tracking, or cognitive behavioral insights creates high-value upsell potential. These AI features can significantly enhance retention and personalization.

• Example:Users can unlock AI-based stress prediction reports or self-care reminders for a small monthly add-on fee.

6. In-App Marketplace for Digital Wellness Resources

An internal marketplace lets users buy meditation tracks, therapist-created e-books, or guided self-care plans. This model fits perfectly within wellness ecosystems where content drives engagement.

• Example:Introduce a curated store with mindfulness toolkits, relaxation audio packs, or digital therapy workbooks.

7. Ad-Based or Hybrid Monetization

While ads must be handled carefully in mental health contexts, subtle, contextually relevant recommendations can add incremental revenue. Hybrid models (ads plus subscriptions) also allow users to choose their comfort level.

• Example:Partner with verified wellness brands through safe systems like AI chatbot integration to recommend complementary services or resources.

A well-structured monetization plan ensures your BetterHelp-like platform stays profitable without compromising empathy or ethics. Once the revenue paths are mapped out, the next big milestone is making sure your app checks every compliance box before it reaches users’ hands.

Regulatory Compliance in Mental Health App Development like BetterHelp

In the United States, trust in digital therapy platforms starts with compliance. When building mental health app development like BetterHelp, aligning with national healthcare and privacy standards isn’t a checkbox exercise; it’s the foundation that keeps users confident and investors comfortable.

1. HIPAA Compliance Is Non-Negotiable

If your app collects or transmits Protected Health Information (PHI), HIPAA compliance is a must. This covers encryption, secure data transmission, and strict access controls. Working with an experienced software development company in Florida helps ensure HIPAA frameworks are baked in from day one.

2. State Privacy Laws Are Catching Up

Beyond federal compliance, states like California, Virginia, and Colorado have introduced privacy laws similar to GDPR. The California Consumer Privacy Act (CCPA) in particular demands transparency in data use, consent, and deletion.

3. Data Encryption and Secure Communication

Every chat, video call, or progress log within your platform should be end-to-end encrypted. Incorporating privacy-first AI architectures, similar to those in AI in mental health solutions, allows analytics without breaching confidentiality.

4. Ethical AI and Transparency

When using AI for recommendations or sentiment analysis, compliance extends to ethical governance. Algorithms should be bias-tested, explainable, and regularly audited to maintain trust across all user demographics.

5. Accessibility Standards Under AD

Mental health apps should meet the Americans with Disabilities Act (ADA) and WCAG guidelines. Features like screen readers, text-to-speech, and adaptive layouts improve usability for people with disabilities. Designing with inclusivity in mind often aligns naturally with good AI assistant app design principles.

6. Data Retention and Deletion Policies

HIPAA also mandates that healthcare data be retained securely and disposed of properly after a defined period. Automating this lifecycle management minimizes liability while reinforcing user trust.

7. Clinical Oversight and Licensing

If your platform connects users with licensed professionals, verifying credentials and adhering to telehealth regulations by state is essential. Each therapist’s practice location determines where and how they can provide care.

Strong compliance doesn’t slow innovation; it strengthens it. By embedding regulatory readiness into every phase of mental health app development like BetterHelp, your brand signals credibility, responsibility, and longevity. Once compliance is locked in, it’s time to focus on development best practices that turn regulation into real-world reliability.

Best Practices for Custom Mental Health App Development like BetterHelp

Building a platform for mental wellness takes more than great code. It’s about empathy, foresight, and designing experiences that make users feel cared for. In mental health app development like BetterHelp, success comes from creating technology that feels personal, private, and human.

1. Design for Emotional Comfort, Not Just Usability

The app should feel like a calm space, not another productivity tool. Soft color palettes, conversational language, and thoughtful interactions make users feel safe enough to open up when it matters most.

2. Make Security a Story, Not an Obligation

Users don’t just want secure systems; they want reassurance. Communicate your privacy approach in plain language, showing how every interaction protects their trust and confidentiality.

3. Let AI Strengthen, Not Replace, Human Connection

AI should make therapy smarter without taking away its warmth. From mood analysis to personalized journaling, AI-driven features inspired by solutions like an AI virtual mental health coach can enhance empathy while scaling personalization.

4. Test for Human Reactions, Not Just Bugs

Usability testing is about more than error detection. Testing with therapists and real users helps you identify emotional friction points and refine the tone, pacing, and flow to feel more human.

5. Grow with Integrity, Not Just Ambition

The mental wellness space demands responsibility. Consistent updates, HIPAA checks, and accessibility improvements go beyond best practices, they’re commitments that build long-term credibility.

6. Build for Growth from Day One

Scalability should be part of your architecture, not an afterthought. Modular design and agile systems make it easier to adapt as your user base grows, a principle often emphasized by top AI development companies in Florida when engineering sustainable tech platforms.

When these best practices shape your process, your product evolves with genuine empathy and user trust at its core. And from there, the next focus naturally shifts toward avoiding the common pitfalls that can quietly derail even the best-planned therapy platforms.

Common Pitfalls When You Build an App like BetterHelp (and Smart Fixes)

Even the best ideas can lose momentum when execution misses the emotional mark. In mental health app development like BetterHelp, these common pitfalls often determine whether your product becomes a trusted tool or just another forgotten download.

Every app founder faces bumps along the way, but awareness makes all the difference. Once you know how to navigate these hurdles, you’re ready to look at what lies ahead - the trends shaping the next wave of BetterHelp-like therapy platforms.

What’s Next for BetterHelp-Like Mental Health Therapy Platforms

The next evolution of mental health app development like BetterHelp will go beyond digital therapy sessions. The focus is shifting toward intelligence, personalization, and ethical design that mirrors human empathy through technology. The future is already starting to take shape.

1. Neuroadaptive Therapy Interfaces

Future platforms will use neural feedback and brain-computer interfaces to personalize therapy in real time. Imagine sessions that adjust automatically to stress levels, voice tone, or subtle expressions, offering deeply responsive care.

2. Federated AI for Privacy-First Learning

Federated AI will allow apps to train models on user devices instead of central servers. This approach preserves privacy while improving shared intelligence, setting a new benchmark for data ethics in therapy tech.

3. Immersive Virtual Therapy Spaces

Augmented reality and VR will transform therapy into immersive experiences. Picture users engaging in sessions within calming virtual forests or interactive mindfulness rooms that encourage relaxation and presence.

5. Ethical Monetization and Transparent Ecosystems

Users increasingly demand clarity about how their data is used. The next generation of therapy apps will emphasize transparent, subscription-based models that prioritize trust and data responsibility.

4. Emotionally Aware AI Counsellors

AI-driven assistants will soon interpret emotional nuances from text, tone, and silence. Companies that hire mental health AI app developers skilled in multimodal AI will lead in creating emotionally intelligent, truly supportive platforms.

6. Cross-App Mental Wellness Ecosystems

Therapy will no longer exist in isolation. Future apps will sync seamlessly with fitness, nutrition, and sleep platforms, creating an interconnected wellness experience that supports users holistically.

7. Predictive and Preventive Mental Wellness

AI will soon detect subtle shifts in user behavior or tone, helping identify emotional strain before it turns into burnout. With smarter forecasting models inspired by innovations in mental health AI chatbot development, these systems will make early intervention the new norm.

As the digital wellness industry evolves, success will depend on collaborating with teams who understand both technology and human emotion at their core.

What Makes Biz4Group a Trusted Partner to Build an App like BetterHelp?

Creating a digital platform that supports mental wellness takes more than code; it takes empathy built into the architecture. That’s exactly where Biz4Group stands apart as an AI app development company trusted by healthcare innovators, wellness startups, and enterprise leaders alike.

Our experience spans projects that blend artificial intelligence with human-centered design to create transformative wellness solutions:

Take CogniHelp, for example, a breakthrough app that assists early- to mid-stage dementia patients with cognitive and social interactions through intuitive guidance and real-time AI prompts. It demonstrates how compassionate technology can improve quality of life through smart, adaptive assistance.

Then there’s Cultiv8, a meditation and spiritual exploration app built with inclusive design, personalized journaling, and community-driven content. While its core focus isn’t traditional therapy, the underlying architecture and experience design align perfectly with the demands of mental health app development like BetterHelp.

What truly defines Biz4Group is the ability to understand the emotional nuance behind mental wellness technology. Our teams combine data science, AI strategy, and UX empathy to build platforms that don’t just function, they connect.

As mental wellness solutions continue evolving, Biz4Group remains ready to help brands translate care into code and innovation into impact.

Final Thoughts on Building an Online Mental Health Therapy App like BetterHelp

Building a BetterHelp-like mental health app is an act of empathy wrapped in innovation. The people using it won’t care how elegant your backend is; they’ll care that it remembers their progress, speaks to them kindly, and feels safe at 2 a.m. when they open it.

The next generation of therapy platforms will be built by founders who see mental wellness as a mission, not just a market. If that’s you, the smartest move is learning how to build AI software that doesn’t just analyze behavior but learns from it. That’s where real impact begins.

Working with an experienced AI product development company like Biz4Group helps bridge that gap between vision and usability. We craft digital experiences that feel intuitive, human, and clinically grounded.

And because mental health apps live at the crossroads of empathy and compliance, our roots in custom healthcare software development make sure your solution meets regulations without losing warmth. It’s how we help innovators like you turn care into code - responsibly, beautifully, and scalably.

So, if you’re ready to build not just another therapy app, but the platform that redefines how people experience digital mental wellness… let’s make it happen.

Start Designing Your Mental Health App Today – Let’s create something that heals, connects, and lasts.

FAQs About Developing a Mental Health App like BetterHelp

1. How do I validate my idea before developing a mental health app like BetterHelp?

Start by conducting user research with therapists, patients, and wellness coaches to understand real-world needs. Build a clickable prototype or MVP to test usability, gather feedback, and refine the concept before full-scale development.

2. What makes a mental health app successful beyond its core features?

Success often depends on engagement, trust, and personalization. Apps that prioritize emotional tone, session continuity, and strong data security tend to build loyal user communities faster than those that only focus on basic chat or video features.

3. How much does it cost to develop a mental health app like BetterHelp?

The average cost ranges between $35,000 and $150,000+, depending on your app’s complexity, design quality, integrations, and regulatory needs. MVP versions are on the lower end, while enterprise-level builds with advanced AI and analytics reach the higher bracket.

4. What kind of AI features can improve user experience in a therapy app?

AI can help with mood tracking, personalized therapy recommendations, emotional tone detection, and conversation summaries. It can also automate therapist-client matching and improve therapy outcomes through behavioral pattern analysis.

5. How can I ensure my therapy app meets HIPAA and privacy regulations in the U.S.?

Use HIPAA-compliant servers, encrypted APIs, and restricted data access protocols. Conduct periodic audits and document your compliance process to stay transparent and maintain trust with both users and healthcare professionals.

6. How long does it take to develop a mental health app like BetterHelp?

A minimum viable product (MVP) can take 3 to 6 months, while a full-featured app might require 8 to 12 months, depending on the complexity, design revisions, and integration of AI or telehealth systems.

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